^{Studiothink Careers}Rebels wanted.

We are looking for a Manager of Client Relations with two main skills. First, highly, efficiently, obsessively organized. And second, a people person who is extremely personable and outgoing and easy to talk to. We know you’re out there.

You can come from any industry, and you bring a great positive attitude, ask the right questions, are comfortable working in a team environment, form relationships and who wouldn’t hesitate to have a coffee or glass of wine with any of their coworkers or clients.

You have a can-do attitude and whether it’s meeting with clients, picking up the phone to chat, keeping track of where all your clients projects are, or just being that ambassador of happiness, you move non-stop to make sure you stay highly connected to your clients, and that they get what they need by staying on top of where all their projects are, at all times.

You have business sense that comes second nature, and you dig deep to understand what a client needs or is asking for, and then work closely with our team to make sure we deliver on time, and on budget. Basically you are not a fan of boring.

An organized, outgoing, positive, non-boring kind of person. No biggie, right?

Your Mandate

As our highly organized and personable Manager of Client Relations, your mandate is to ensure client happiness. You are the primary liaison between your assigned list of clients and our team, ensuring deadlines are met, communication is strong, and positive client and team relationships are upheld.

Your Qualifications

• Believes in, and holds up our 10 Core Values.
• Minimum five years of business experience and proven customer skills.
• Excellent planning and time management skills.
• Known for keeping all balls in the air and being an organization freak.
• Highly personable and outgoing.
• Expert communication skills, both written and verbal.
• Able to easily talk, meet and build relationships with clients.
• Talking on the phone, video calls and in person meetings feels second nature.
• A real love and desire to bond and connect with people.
• Computer savvy and able to easily adapt to new technology.
• Professional, positive, customer facing vibe.
• Great work ethic and desire to find a “home” with a great company.
• Knowledge or experience in the marketing or agency world would be a plus.

Your Responsibilities

• Build and maintain strong relationships with assigned clients.
• Primary point of contact for clients.
• Timely and consistent communication to keep clients updated on project status.
• Attend client meetings in person or virtually.
• Proactively plan in person client touchpoints such as coffee, lunches and site visits.
• Keep detailed records of all communications with clients.
• Stay in constant contact with clients.
• Manage and respond to all client communication quickly and efficiently.
• Aware of multiple project statuses and deadlines at all times.
• Maintain detailed records of project status, next steps and opportunities.
• Write concise briefs outlining project goals and deliverables needed.
• Love to think creatively to find out of the box solutions to move projects forward.
• Understand and assess client needs, objectives, and expectations.
• Effectively communicates client goals, objectives and requirements to the internal team.
• Work closely with our Director of Client Relations to provide pricing and proposals.
• Daily check in and follow ups on clients.
• Daily check-ins of project calendars and team work schedules to know where projects are.
• Communicate scope, timeline and goals of a project to the team.
• Review, send and follow up on all of your client projects, proofs and proposals.
• Identify opportunities for ongoing or future work from your client list.
• Maintain strong knowledge of Studiothink’s services, packages, pricing, and processes so you can promote them to clients and guide them efficiently.
• Attend trade shows and events to represent Studiothink.
• Bring a positive, fun and leadership mentality to our amazing team.
• You are probably the type who will get a lot of use out of our coffee and wine bar.

What Studiothink Offers

• Um, an amazing freaking team, for starters.
• Salary range of $60-70k.
• Extended medical and dental benefits.
• Flexible work schedule (combo of in-office and remote).
• Visit our website for a full list of our perks and benefits.

Now, come on, apply.

Are you our next exceptional and passionate Client Relationship Manager? Are you a positive motivator and leader? If you’ve read through our website and are passionate about the people, the core values and the vision of the company, then send us the following:

• A well-written, custom cover letter.
• Your resume.
• The most convenient time for an in-person interview.
• Email all in PDF format to careers@studiothink.com

Sorry, we don’t have any roles available at this time. But like, what if you’re perfect for us? Why not join our mailing list below and then we can find you when a new position opens up?

We are always on the lookout for great partners for digital marketing, SEO, copywriting, photography and video. If you’re interested in working with us, send an introduction email to careers@studiothink.com and include a link to your work.

Sorry, we don’t have any roles available at this time. But like, what if you’re perfect for us? Why not join our mailing list below and then we can find you when a new position opens up?

Sorry, we don’t have any roles available at this time. But like, what if you’re perfect for us? Why not join our mailing list below and then we can find you when a new position opens up?